Program Director, IT and Systems Administration

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Salt Lake City, UT
Job Type
Direct Hire
Oct 23, 2018
Job ID
Program Director, Information Technology and Systems Administration-Salt Lake City, Utah

Position Summary
The program director works with the academic vice president of the college to help define the college’s vision and strategy for degree programs relating to the disciplines of information technology, cloud computing, and systems administration, ensuring the programs align to and support client goals. The individual provides information, direction, and analysis on continuous improvement to inspire innovative programs that achieve program outcomes for students and meet workforce needs. The program director, on occasion, will act as a public voice and represent client's programs to both internal and external audiences. The individual promotes partnerships and brand awareness for both client and the college and is a key participant in external relations. The individual is an expert on industry standards and processes to ensure proper accreditation and licensure requirements are implemented. The program director effectively influences change in a highly matrixed organization while working with leadership and functional managers to advise on business strategy and initiatives. The individual partners closely with cross-functional teams inside the university to work toward successful outcomes for college programs.
Job Responsibilities
  • Advises on and executes the program-level vision, strategy, key performance indicators, and goals as determined by the academic vice president
  • Conducts ongoing holistic evaluation of program performance, as related to student outcomes, curriculum performance, budget, accreditation requirements, market demand, and external partnerships opportunities
  • Provides clear and effective leadership to the college and cross-functional partners to achieve strategic goals
  • Serves as a member of the college leadership team and provides collaborative support and cooperation to other colleges and departments of the university
  • Leverages employer partnerships and industry data to identify current and future workforce needs
  • Facilitates the college council's input in determining potential new degrees and ensuring existing degrees maintain the highest quality and relevancy and meet industry standards
  • Collaborates with key stakeholders to ensure accreditation requirements, program reviews, and other processes are met and performed for the continuous improvement of the college’s activities
  • Works closely with the compliance and accreditation department to ensure compliance with national and state accreditation and licensure requirements across all 50 states
  • Partners with internal and cross-functional teams to achieve key performance indicators at the college and program levels for student outcomes and enrollment growth
  • Maintains partnerships at the national, state, and local levels, including with key professional and industry organizations
  • Represents the college on educational matters at the university, state, and national levels
  • Promotes the college and client through external engagement and thought leadership, including speeches, articles, interviews, and events
Required Skills 
·       Ability to organize and coordinate college activities and results across cross-functional teams
·       Ability to work effectively in a highly matrixed and remote organization
·       Ability to build relationships and influence at all levels, both internally and externally
·       Ability to be an agent of change in a rapidly changing environment
·       Proven ability to analyze data to identify trends and drive innovation within the related field
·       Sound judgement and decision-making skills
·       Strong oral and written communication skill
Problem Solving Skills:  Investigates appropriate resources and involves partners when appropriate; future-oriented; assesses what will help/hinder achieving goals; focuses on what is important.
Interpersonal Skills:  Deals with others in a considerate, respectful, and unbiased manner; approaches conflict proactively; solicits and shares feedback openly; listens with empathy and maintains composure.
Accuracy:  Draws on factual information garnered from careful cultivation of a broad knowledge of client’s goals and processes; investigates beyond assumptions.
Adaptability:  Course corrects behaviors and communication style to meet the needs of a wide range of situations; tackles obstacles appropriately; is comfortable with ambiguity.
Reliability:  Accountable to others; does what it takes to get the job done; actions are consistent with words; follows through on commitments; exhibits exceptional integrity. 
Attitude:   Displays commitment to the organization and to personal growth; self-motivated and able to motivate and inspire others; asserts self appropriately to champion ideas; tells the truth in a direct and constructive manner. 
Initiative:  Self-directs with a strong bias for action; leads the way in improvement of performance or processes; displays keen interest in students and organization.  
Required Experience
  • Master’s degree in information technology, information systems, cloud computing, computer science, systems administration, networking, management information systems, or related field (PhD preferred)
  • Content and industry expertise in a degree sub-discipline related to one or more of the following areas: systems analysis and design, web development, user interface design, network and security, programming, data management, project management, mobile technologies, information assurance, risk management, or information systems
  • 5+ years of experience working across multiple levels and departments of a complex organization
  • Working with state or national boards, organizations, governing bodies, regulatory agencies, chambers of commerce, or business partners