Mineral Equipment Maintenance Technician

Twitter Facebook
Location
Montreal, QC
Job Type
Direct Hire
Date
Feb 12, 2018
Job ID
2569231
Mineral Equipment Maintenance Technician - Based in Montréal, Québec
Candidates must speak both French and English
 
The Company is a unique engineering design and manufacturing company. We invent machine systems and provide service-based solutions for problems encountered in the world’s mining and mineral processing industries. With a history spanning over 30 years, the company has grown from being a very small company with just one employee to one which today operates in 56 countries worldwide, has four international Regional Service Centres and employs more than 220 personnel.
 
The company is now offering the exciting opportunity for a Mineral Equipment Maintenance Technician to join the company Canada team in Montréal.

The Mineral Equipment Maintenance Technician liaises directly with the company’s North American customer base – both on-site and via the company’s Customer Relations department. The Mineral Equipment Maintenance Technician acts as a key point of contact for service requests and is responsible for the commissioning, maintenance and training of customer site personnel in relation to the company suite of technologies. The Mineral Equipment Maintenance Technician will also work with colleagues in the company Customer Relations team to recommend and follow up spare parts sales through to receipt of the customer purchase order.
 
In addition, an important aspect of the Mineral Equipment Maintenance Technician role involves instruction in the technical aspects of the company technologies and training of North American employees to the high standards required in order to service our equipment.
 
The Mineral Equipment Maintenance Technician will be required to travel to customer mine sites for all aspects of service work including repairs, fault-finding, troubleshooting and warranty work.
 
Major duties include, but are not limited to:
  • Commission, fault-find / repair, maintain and monitor the company equipment at mine sites
  • Train mine site personnel and the company employees in the use of our specialised equipment
  • Ensure that Non-Destructive Testing (NDT) is carried out as appropriate on the company equipment to ensure detection of early signs of damage which could lead to component failure
  • Provide sales support to the company’s customer base (where required) in conjunction with the Customer Support Manager
  • Liaise with colleagues in the company’s Customer Relations Department so as to ensure that customer feedback occurs in a timely manner
  • Ensure timely completion of timesheets and other administrative paperwork
 
The company prides itself on being a ‘family company’ and a global employer of choice. We value our employees’ contributions and in return offer flexible working arrangements, career development and training, and other internal opportunities.

Skills, Qualifications, Experience:
REQUIRED
  • Journeyman Crane Technician, Diesel Technician, Electrician, Mechanic or similar trade qualification
  • Working proficiency in written and spoken French and English, ideally with additional translation skills
  • High-level written and spoken communication skills, with the ability to represent the company to staff of all levels at mine sites and other organisations
  • Outgoing personality that allows the individual to confidently make contact by telephone and conduct face-to-face meetings with persons not previously known
  • Effective organisation and time management skills
  • Attention to detail with respect to paperwork processing
  • Well-developed IT skills, particularly in the use of Microsoft Office
  • Ability to undergo and satisfy all site requirements, including medical examinations and the provision of personal records as requested by individual customer sites

DESIRABLE
  • Tertiary qualification in Engineering or other relevant discipline
  • At least 1 year’s hard rock mining industry experience
  • Experience of mine site working conditions
  • Knowledge of and a wide range of contacts within the Canadian and wider North American hard rock mining industry
  • Knowledge of and experience with the maintenance programs of grinding mills, in particular relining

LICENCES
  • Possession of a current driver’s licence – Canada / United States
  • Possession of, or ability to obtain, unrestricted international driver’s licence
  • A current, valid passport